Konica Minolta scanners allow you to scan 35 mm film strips and projector picture slides onto your computer. Troubleshooting the scanner can fix problems with scanning images to your computer desktop.
Konica Minolta scanners are connected to your computer by a USB cable. You should first check the USB connection if the scanner does not scan to your computer desktop. Locate the USB port on the back of the scanner and press the cable fully into the port. Then check that the other end of the cable is secured to a USB port on your computer.
Loading the film incorrectly into your Konica Minolta scanner will prevent your images from scanning onto the desktop . To properly load your film, pull open the film loader, lay a 35 mm film strip flat on the bottom part of the loader and press down on the top part of the loader until it clicks in place. Press the film loader gently into the film input slot on the scanner until the scanner grabs hold of it and pulls it fully into the scanner.
The Konica Minolta scanner may not scan to the desktop if you plugged the scanner into the computer prior to installing the supplied software. If you connected the scanner prior to installing the software, uninstall the software through the Windows "Add/Remove" utility. Unplug the scanner and reinstall the software using the supplied installation disc.