1). Turn off the modem and router. Unplug all cables that link the computer with the modem and router. Plug back all cables to their proper places and restart the computer, modem and router. Make sure that Internet Connection is working.
2). Go to the What Is My IP website to determine your current IP address and note it down to compare with your new one later.
Click "Start" and enter "cmd" into the white search box, then hit the "Enter" key.
When the command prompt appears, enter "ipconfig /release" and hit the "Enter" key. There is a space before the slash.
3). Turn off the modem and wait 45 seconds before turning it back on. Let all the lights to return to normal before moving to the next step.
Click "Start," "Control Panel," "Network and Internet," then "Network and Sharing Center."
Under the "Tasks" section on the left side, select the link titled "Manage network connections."
4). Right-click on the "Local Area Connection" option and select "Disable" from the drop-down menu.
Wait 15 seconds, then right-click the "Local Area Connection" again and select "Enable" Wait 60 seconds before moving to next step.
5). Go to the What Is My IP website to compare your old IP address with your new one. Delete all cookies and temporary files before attempting to surf online.